Goal 1 Strategies
- Ensure there is a place for new members to sit when they arrive.
- Create a pleasant common area. For example, keep common areas clean and tidy, and make signs that welcome new residents by name.
- Upon their arrival, offer the new member a beverage and a meal.
- Ensure that the new member’s room is clean and that their bed is made for them upon their arrival.
- Give the person a gift such as a basket with hygiene items, new clothing, towels, blankets, or decorative items.
- Introduce the new member to a buddy or a peer specialist, who will help them learn about the program and adjust to the community.
- Offer them a chance to shower.
- Offer a tour of the facility.
- Introduce the new person to current residents and staff.
- Ensure all staff (regardless of their role) understand the importance of helping members feel welcomed.
- Genuinely communicate your excitement about their arrival. It needn’t be elaborate; simply looking a new member in the eyes and smiling can be a powerful way to welcome them in.
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